Returns & Refunds
We want you to feel confident shopping with TECHQO. If something isn’t right with your order, we’re here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item should be:
- In its original condition
- Unused or showing no significant signs of use
- In its original packaging where possible
- Returned with included accessories and components
Please contact us before returning any product so we can provide the appropriate return instructions.
Damaged or Incorrect Items
If your product arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
Include your order number and photos or videos showing the issue where applicable.
We’ll review the issue and work with you on an appropriate solution.
Change of Mind
Change-of-mind returns may be accepted within the return period provided the product meets our return conditions.
Original shipping costs may not be refundable, and return shipping costs may be the responsibility of the customer.
Refunds
Once an approved return has been received and inspected, we’ll notify you of the outcome.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
How to Start a Return
Contact our support team through the Contact Us page and provide:
Your name · Order number · Product · Reason for return
We’ll provide the next steps.